Social Security Administration Phone Numbers and Emails

Toll-Free Number:

  • (800) 772-1213

Customer Service:

  • (800) 325-0778
    TTY
  • (410) 965-2671

Report Fraud:

  • (800) 269-0271

Social Security Administration Email:

webmaster@ssa.gov
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How to Contact?

Most Popular Number:

(800) 772-1213
Total calls: 83 Issue resolved: 1 Last call: Mar 26, 2024

How Do I Contact the Social Security Administration (SSA) By Phone?

The Social Security Administration provides a range of phone numbers to cater to the different needs of its customers. For customer service inquiries, use the Social Security Administration phone number, 1-800-325-0778, the most used contact number. Similarly, hearing-impaired customers can dial the Social Security TTY phone number, 1-410-965-2671. You can also contact SSA by calling their toll-free Social Security contact number, 1-800-772-1213. Moreover, customers in the UK can call Wall Street Journal at +44 203 426 1313. Apart from the general customer service and toll-free numbers, customers can also contact SSA to report fraudulent activities at 1-800-269-0271. As several SSA contact numbers exist, please choose the contact number that best suits you, and feel free to call SSA and resolve your issues and concerns.

How Do I Contact the Social Security Administration (Ssa) By Email Address?

Apart from calling the Social Security office, you also have the option to contact their customer service team via email. You can email webmaster@ssa.gov with complete details about your issue and your contact details. The Social Security contact personnel will review your email and reply with a possible solution. Alternatively, you can also use the contact form on their website - complete it to initiate a conversation with one of SSA customer service representatives. These Social Security contact methods ensure an excellent way to reach out to their customer service team, who are readily available to assist you.

What Are Social Security Administration (SSA) Business Hours?

Social Security offers a wide Social Security hours that cater to the customers' needs. The usual Social Security call center hours to talk with a live person is on weekdays from 8 AM to 7 PM. However, the waiting time to speak to a representative is typically shorter in the early hours or later in the afternoon. Also, the waiting times are less during the later days of the week, which is from Wednesday to Friday. Apart from the Social Security contact numbers, there are also automated telephone services available 24 hours a day so that you do not need to speak with a live person representative.

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Contact Information

Social Security Administration Website:

Social Security Administration Help Center:

Corporate Office Address:

Social Security Administration
Windsor Park Building 6401 Security Blvd.
Baltimore, Maryland 21235
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00 a.m. – 7:00 p.m.


Mailing Address:

Social Security Administration

Office of Public Inquiries and Communications Support

1100 West High Rise

6401 Security Blvd.

Baltimore, MD 21235

More contact details

Social Security Administration Rating Based on 203 Reviews

Rating details

1.5
more details
Customer service
Website
Product or Service Quality
Scholarship, Grants and Programs

Rating stats

Rating trend

Summary of Social Security Administration Customer Service Calls

113 TOTAL
CALLS
12:47 AVG CALL
DURATION
3% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Social Security Administration?

Account Question:

  • “Forgot user name”
  • “I cannot get into my sea account because of an error”
  • “Money added to my account.”

Return/ Replace Question:

  • “Replacement ss card”
  • “Change my address”

Payments and Charges Question:

  • “Recieved a payment today by direct deposit”
  • “When is direct deposit for December”
  • “Ask why check wasn't deposited on the 15”

Request for Information Question:

  • “Calling for my son I am his representative”
  • “Request a income read out”
  • “Need help finding my ss acount”

Cards Question:

  • “Lost my birth certificate,Social Security card and ID in a house fire and need to know how to get another”
  • “I need a card”
  • “I need to give them my new card routine number”

Product/ Service Question:

  • “I cannot get access to my money on my direct express and i need answers right now”
  • “Yes. I am trying. To reapply for my disability I am not working. I still have problems with my lower back with sitting standing walking and laying. I can't do my own hair. I can't dress myself. I can't cook for myself. I don't have any Medicaid or M”
  • “Ticket to work”

Shipping and Delivery Question:

  • “Have not received my year end statement”
  • “Why havent mY money came may 4 and i havent gotten mines yett”

Other Question:

  • “Benefits”
  • “Social Security Benefit that I received year of 2023”
  • “Apply for retirement and disability”

About

Summary

Social Security Administration delivers services through a nationwide network of over 1,400 offices that include regional offices, field offices, card centers, teleservice centers, processing centers, hearing offices, the Appeals Council, and our State and territorial partners, the Disability Determination Services. It also has a presence in U.S. embassies around the globe.

Social Security Administration (SSA) is headed by a Commissioner and has a staff of approximately 62,000 employees. SSA's central office is located in Baltimore, Maryland. The field organization, which is decentralized to provide services at the local level, includes 10 regional offices, 6 processing centers, and approximately 1300 field offices.

Social Security Administration reviews and complaints

Social Security Administration is ranked 160 out of 1571 in Governmental Organizations and Politics category

Area Served

USA

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