Contact Social Security Administration Customer Service
Social Security Administration Phone Numbers and Emails
Toll-Free Number:
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(800) 772-1213
Customer Service:
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(800) 325-0778TTY
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(410) 965-2671
Report Fraud:
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(800) 269-0271
Social Security Administration Email:
Contact Information
Social Security Administration Website:
Social Security Administration Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 8:00 a.m. – 7:00 p.m.
Mailing Address:
Social Security Administration
Office of Public Inquiries and Communications Support
1100 West High Rise
6401 Security Blvd.
Baltimore, MD 21235
Summary of Social Security Administration Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Social Security Administration?
Account Question:
- “Forgot user name”
- “I cannot get into my sea account because of an error”
- “Money added to my account.”
Return/ Replace Question:
- “Replacement ss card”
- “Change my address”
Payments and Charges Question:
- “Recieved a payment today by direct deposit”
- “When is direct deposit for December”
- “Ask why check wasn't deposited on the 15”
Request for Information Question:
- “Calling for my son I am his representative”
- “Request a income read out”
- “Need help finding my ss acount”
Cards Question:
- “Lost my birth certificate,Social Security card and ID in a house fire and need to know how to get another”
- “I need a card”
- “I need to give them my new card routine number”
Product/ Service Question:
- “I cannot get access to my money on my direct express and i need answers right now”
- “Yes. I am trying. To reapply for my disability I am not working. I still have problems with my lower back with sitting standing walking and laying. I can't do my own hair. I can't dress myself. I can't cook for myself. I don't have any Medicaid or M”
- “Ticket to work”
Shipping and Delivery Question:
- “Have not received my year end statement”
- “Why havent mY money came may 4 and i havent gotten mines yett”
Other Question:
- “Benefits”
- “Social Security Benefit that I received year of 2023”
- “Apply for retirement and disability”
About
Social Security Administration delivers services through a nationwide network of over 1,400 offices that include regional offices, field offices, card centers, teleservice centers, processing centers, hearing offices, the Appeals Council, and our State and territorial partners, the Disability Determination Services. It also has a presence in U.S. embassies around the globe.
Social Security Administration (SSA) is headed by a Commissioner and has a staff of approximately 62,000 employees. SSA's central office is located in Baltimore, Maryland. The field organization, which is decentralized to provide services at the local level, includes 10 regional offices, 6 processing centers, and approximately 1300 field offices.
Social Security Administration is ranked 160 out of 1571 in Governmental Organizations and Politics category
USA
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