Contact Social Security Administration Customer Service
Social Security Administration Phone Numbers and Emails
Toll-Free Number:
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(800) 772-1213
Customer Service:
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(800) 325-0778TTY
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(410) 965-2671
Report Fraud:
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(800) 269-0271
Social Security Administration Email:
Social Security Administration Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Social Security Administration is (800) 772-1213. 68% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 10 minutes.
People call Social Security Administration mainly because of request for information, return/ replace, payments and charges.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Social Security Administration is (800) 772-1213. 68% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 10 minutes.
People call Social Security Administration mainly because of request for information, return/ replace, payments and charges.
2% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact Social Security Administration is webmaster@ssa.gov.
How to Contact Social Security Administration?
Most Popular Number:
| Total calls: 153 | Issue resolved: 1 | Last call: Jan 5, 2026 |
Contact Information
Social Security Administration Website:
Social Security Administration Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 8:00 a.m. – 7:00 p.m.
Mailing Address:
Social Security Administration
Office of Public Inquiries and Communications Support
1100 West High Rise
6401 Security Blvd.
Baltimore, MD 21235
Summary of Social Security Administration Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Social Security Administration?
Request for Information Question:
- “Checking Case status and to contact Mrs.mcnabe”
- “Status of disability claim”
- “Need help signing into my online account”
Return/ Replace Question:
- “Change my address”
- “Will I get payed on May 27th i changed 0ver to cigna but I dont start till June 1st”
- “Change direct deposit information”
Payments and Charges Question:
- “Not sure when my check gonna be deposited in my account. Need to know what day was on the first second Wednesday of each month then the last three months I’ve been showing up on a Friday or Saturday deposit in my account”
- “Escalate Benefit payment”
- “Suspect fraud”
Account Question:
- “Cannot login to my account”
- “Account online not working”
- “Can't live login”
Cards Question:
- “Lost may card”
- “I miss place my social security card”
- “Direct express card”
Product/ Service Question:
- “I want to see when I will get survivor spouses benefits I turned in all necessary paper work and have not heard anything about it at present time I do get my SS and I went up to the SS office in McKinney Texas and am still waiting for my letter”
- “I have been to the social security office 4 times now with in the last 4 months. There is an error on your part and I have submitted the correct information to each time and was told that it would be corrected that day. Another 2 weeks later and it.”
- I filed for disability July of 2023 and it fell through the crack and they are saying it is nothing they can do about this. Well why do I have to suffer while it was their mistake. I was told I should have had a call October of 2023. I feel so helple
Shipping and Delivery Question:
- “Have not received my year end statement”
- “Tracking my check”
- “Why havent mY money came may 4 and i havent gotten mines yett”
Employment Question:
- “I need my 1099 statement paper for 2025”
- “Need 1099”
Other Question:
- “To get my back pay”
- “I am trying to figure out if I am still going to get my ssi”
- “Appeal for time”
Compare Social Security Administration Customer Service To
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