
Social Security Administration
Social Security Administration Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Social Security Administration has 1.5 star rating based on 203 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Callback feature, Direct deposit, Polite agents.
Cons: Lack of accountability, Unprofessional agent, Rude agent.Recent recommendations regarding this business are as follows: "Complain to the media and talk back and demand respect . Call police on these people", "Don’t let them mistreat you and voice your concern to the media", "Work as long as possible they all ready cheated us 67 and some months to work they gave our money to drug users and alcoholics years ago they stopped it", "Report these judges to the disciplinary commission", "Good Freaking Luck".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Social Security Administration has 1.5 star rating based on 203 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Callback feature, Direct deposit, Polite agents.
Cons: Lack of accountability, Unprofessional agent, Rude agent.Recent recommendations regarding this business are as follows: "Complain to the media and talk back and demand respect . Call police on these people", "Don’t let them mistreat you and voice your concern to the media", "Work as long as possible they all ready cheated us 67 and some months to work they gave our money to drug users and alcoholics years ago they stopped it", "Report these judges to the disciplinary commission", "Good Freaking Luck".
Most users want Social Security Administration to offer a solution to their issues.
Consumers are not pleased with Customer service and Website. The price level of this organization is high according to consumer reviews.
Media from reviews





















This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Disrespected
My mom called about a letter received that she did not understand and all they did was scream at her like she was stupid on 3/25/2024 @ 11:30am. She came to me to ask what the lady was saying and I had to scream at the lady then she calmed down and apologized to my mom.
This is unacceptable who gives them the right to be rude and disrespectful to people. They need a class on how to speak to people to help them. If they don't like there jobs maybe they should find something more suitable for themselves but when you get hired in a job they ask you to be respectful to people not rude. Especially in this filed that the majority are elderly people who know very little.
People working here need a wake up call.
I wonder if this is the same way you all treat your parents. This is a shame for what the future holds for the rest of us when we get older.
I've been disabled since 2019. This is when I initially applied for social security I was not given social security until June of 2022 at this time I did not receive payment until January of 2023. I s
They paid me $3000. It was overdue but I am grateful.
I *** been denied benefits do not give up. I was not able to dress myself and walk for a whole year.
They kept denying me. I think they wear you down for those committing fraud but it's not fair to those who really...
First it was because I didn't have the hard copy of my green card, second because they said I needed a payee They stated I was in jail when I wasn't they told me to wait 2 weeks to verify. I had to get the verification myself. I went to other offices to try to over rule my local office. To no avail.
I went in last week to ask about my back pay and the lady told me oh they just looked at your case in November again so they probably won't for a while. I had to speak to a congressman to get paid my monthly benefits because they would not release them after six months Their fraud line is a joke you call, and it tells you to go online and when you go online fill out the form but when I hit submit it says error and that's it!! My online account is blocked. I was able to get in once.
It asked if I needed an explanation of benefits, I answered yes. Then it said I did not qualify because I was already receiving benefits. My password is never mailed to me. Before I was even paid I was receiving letters saying that my direct deposit had been changed and when I did ask they said it was none of my business because I still had to qualify in their office, even after I was given benefits at hearing.
Medicare papers stated I had a share of cost of $170, and now I actually qualify for food stamps. I get no answers, only delays Furthermore, I've tried hiring attorneys to help me. They send me letters within days of each other with all different cases saying they're paying out to each case. They continue to send the representative, that I fired, before I received my benefits.
Holding up to $7,000 to pay him when there was no reason to pay him because he was fired. I'm still in the middle of trying to receive my money they have people gang stalking me following me around blocking my YouTube channels where I speak on social security scamming me. I've written social security offices all over the country'd not one of them answers my letters. I am convinced that they are ripping off America.
Some of the cases were filed on the same day right after they denied me. I wrote The Treasury, Federal trade commission, FBI, newspapers, television stations all over the country and nobody investigates. I am being gang stalked by my community.They tried to put me in jail said that I was crazy, slandered my name to ruin my reputation. They *** my phone, computer, internet connection.vUsing my name in different formats.
First middle maiden name, married name in some cases under my social security.. I receive letters written within days of each other with different cases. They break in my home and take paperwork and letters that I've written with those case numbers to prove my allegations. I am being violated personally physically spiritually by these people who will stop at nothing to keep me quiet.
I pray that you can help me shed some light. The YouTube channels that I started to express what was happening to me have been hijacked by them. They open and close different social media accounts under my name. To get me blocked.
Thank you for listening. America needs to know what's happening because I'm sure that they are not doing it just to me every agency that I have reported this to does not help me. Social services mental health disability have laws if a client goes in and says that their life is in danger they're supposed to report it to the police and nobody reports it to the police, I try to report it to the police and the police will not file a police report. They have cameras in my home they watch everything I do, so it's hard for me to hide paperwork.
They get into my mailbox and have taken Important mail, and just yesterday I noticed my USB on my keychain is not mine, they broke in when I was asleep and changed it.
Thank you in advance for your time and consideration. I realize that this is a lot to believe, but they are facts..
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTo enroll in part A&B
The person may
User's recommendation: Work as long as possible they all ready cheated us 67 and some months to work they gave our money to drug users and alcoholics years ago they stopped it
No manners, no respect
User's recommendation: Don’t let them mistreat you and voice your concern to the media
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Hearing with judge went south
My son had a hearing for social security disability with the judge his attorney and the expert on December 7 th at 3:00 pm and the judge was late for the appointment it was over the phone she was asking him questions and he answered them she didnt like his answer tho even tho he was begin truthful he had all ready judged him from the start he informed him about his illness she did ask him a few questions that he didnt remember she badgered him he I would fly to Ohio often to take care of him then I had him fly back to my house because he couldnt remember I am still his care taker he takes 13 pills every morning and two at nite he has failing health bad Hes a CPAP at night he use the cane. He got a scooter and a shower chair and I had to teach him how to walk.this judge will be reported her behavior was way off and that hearing went south he was in a mental hospital.
The disciplinary commission needs to investigator and that hearing.they had sent him paper work to sign wanted to no all his doctors I Knox for a fact that he signed I mailed paperwork off she will be reported this hes probably not the first person she treated that way in a hearing that bipolar kicked in and he went south with her. Then she wanted him to tell him why was he taking out the 13 pills he was taken why would you need his signature from all of his doctors to get his medical record to be audited I said he had a mini stroke they called it a TIA Im in the medical field and Ive been in the medical field for 40+ years but this judge will be reported I want them to investigate and listen to that phone
- Poor
Preferred solution: That judge investigated
User's recommendation: Report these judges to the disciplinary commission
I had a review and I had to start over. And that is my complaint.
This is my complaint to whom it makes concern. I have been doing this 5 years.
Now I had to start all over from October 23rd I do believe for 20 seconds and wasted all that time my mental status is not okay.
My physical well-being is not okay. I am homeless and I'm still struggling..
I don't think it's very right for you guys to do this to people. Because in the end, at the end of t, get what we deserve. And I'm really tired of doing this and spending all my time trying to focus on you guys.
I have literally lost my mind.
Can't move very well, and it's still no social security. No back pay nothing and the reason being.
It's because you guys don't want to pay me from 2 thousandand 17 And Up.
I don't even know if this's going to the right place. But literally, I can't be living in my car and doing all this stuff constantly in Pain.
No manners no resoect
User's recommendation: Complain to the media and talk back and demand respect . Call police on these people
Rude rude rude

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Verified ReviewerDissatisfied with whole process
I called to schedule an appointment with SS for my retirement, waited 70 minutes for somebody to answer, spent 10 minutes with a nice lady on the phone then was put on hold (20 minutes) while she tried to find me an appointment. She came back online saying there were no appointments available and that someone would call from the local office to schedule an appointment.
If they did not call back, I was to call the 800 number and let them know. I'm sorry but asking me to be on hold for another 90 minutes is UNACCEPTABLE!!
Do your damn job the first time, this bureaucracy is not even good enough to be called a JOKE!!! All I want is an appointment, so I can retire.
- Not the people but the system
- Terrible customer service
Preferred solution: Deliver product or service ordered
User's recommendation: Good Freaking Luck
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Made homeless
Just to be fair, I did agree to pay back a overpayment received.
But,to know that you have the right too apply atleast enough to cover your home and find incompetence in place is far to much to take.
Applied in July for less than half the value of currency, as expected about three months,payed all the bills out if pockets,this include moving to a lower monthly establishment.
Which charge a well calculate amount of close to two thousand to get in.
Three months go I called,to see what's going on.
Told there was know application filed in my name for a return in service.
Call back two days there was told I was dinied the request.
Oh hold, letter came saying request under view? Mine you this is three months after applying
A month letter another letter came
I have to keep paying these bills without a job or income.
Amount granted, this in October amount granted 14 Dollars and 40 cents.for the month of October in November, enough to be just under 21 dollars to cover rent, in Dec,
4 + months out pockets to hear it's not it enough.
Facing eviction in ten days for missing
Last month rent.
What a joke Iam ,65 ,
Thank you for letting me vap.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: SSA WEBSITE SUCKS!
Clarifying information.
BUT THEN WE RECEIVED A LETTER FROM A CHICAGO OFFICE BILLING US TO SEND THEM PAYMENT OF OVER 100K ALTOGETHER!
MAKE IT MAKE SENSE!
UPDATE: My husband, daughter and I went to our local SSA office and the gentleman there explained that his case was completed at the local office but the Payment Center in Chicago is still processing the rest of the information and then when it gets completed, we will no longer receive any more overpayment letters. He and her most likely until everything is back in order to receive their checks at the end of Sept instead of the 3rd.
- People trigger happy and mess up accounts
Preferred solution: Apology
User's recommendation: Go to the office and get everything documented what happened!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSomeone needs to be fired

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |They switched my actual judge who had my case to a different one and he illegally denied my disability and I have enough on records to prove that filed a appeal they denied that
I also need a legal aid assistance for my civil lawsuit that I filed I have the case number but I need more understanding about something before I fill anything out facts
Still the same thing I went up there to show them my medical insurance card that was recently mailed to me they made and came up with a excuse saying the date was to old if it was more recent then they would be able release my social security card but they couldn't I...
- Accurate proof iam disabled
- Fruad and scamming
- Indentity thief
- Not capable working full time
Preferred solution: Civil action lawsuit filed before October 29 they only give u 60 days after the appeal deny
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |My ssd
User's recommendation: Return ssd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |58 minute hold time
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |So why does S.S. NOT TAKE TAXES OUT OF s.s. PAYMENTS ?My pension for auto Mechanic pension does
User's recommendation: Take a percentage out of your S.S. Payments that way the IRS will owe you money tax time.
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